Sync and Secure Technologies is committed to abiding by this Customer Privacy Policy, as well as the requirements of applicable laws, in the operation of its business. When you are using our services, we might collect and use your information. We are hereby to explain you how we collect, use, save and share this information when you are using our services. We will also explain you how to access, update, control and protect this information. Please read this privacy policy carefully to understand our practices about how we collect, use and share your personal information.

By using our software, you agree that we may collect, use and share your Information in accordance with this Privacy Policy, as revised from time to time.

If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please visit our website: to contact us.

Information you provide

When you register and use our services, you may need to provide us with information like your phone number or email. You can use our services to share the information with third party and the save the information.

Information Collected Automatically

When you are using our services, we may automatically collect below information:

  • Crash log: it means the information when you are using our APP application and when it crashes.
  • Devices or software information, access to the configuration information of our software, your IP address, system version and IMEI information.
  • The information you back up to our server, such as remote control data, share information, date and time information, etc.
  • Location information, which you open equipment positioning function and use we based on the position to provide related services, to collect information about your location, including:
    the location of your device when you use our app, such as from the GPS, WiFi, compass, accelerometer or other sensors in your mobile device;
    You can deactivate positioning function, stop location information collection for you.
  • Camera or microphone, when you are using the voice and picture function the app, our app will need your authorization to get access to the camera and microphone. You can cancel the authorization of the equipment via your cell phone setting.

How we use your information

We may use the information we collect for the use below:

The services we provide you;

  • Ensure the security of our products and services, such as customer service, identification, security, fraud-detection, archival and backup purposes;
  • Help us develop our new services and improve our existing services;
  • Create better understanding of how you access and use our app, in order for us to improve our app and respond to customer desires and preferences, including for us to provide language and location customization, personalized help and instructions, or other responses to your and other customers’ usage of our app;

Software upgrade and verification;

  • Allow you to participate in voluntary surveys about our products and services.

How can you access and control your personal information?

We will use proper technology to enable you to access, renew and correct your personal register information and the information you share via our services. When you are altering the information, we may need authentication to secure your account.

Data Security

We take precautions to safeguard your personal information against loss, theft, misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate administrative and technical security measures. For example, we will use encrypted technology ( such as SSL ) to protect your personal information. However, please understand that although we did all we can to secure your information, we can not 100% guarantee your information safety because of technology limit and other malicious technology. You must know that your network or communicate system may have risk that is out of our control.

We may send you email or notification

Email and message notification

When you are using our services, we may need to send you your device information to your cell phone or email. If you are unwilling to receive this information, we can deactivate these functions via our reference guidance.

Public notice about the services

We might send you public notice about our services (for example, we do not provide one service because of our system maintenance). These notifications are not advertisements; you may not be able to cancel this kind of notification.

Changes to Our Privacy Policy

We may change this privacy policy from time to time. Any change which may cause the change of your right, will be posted on this page with an updated revision date. If you continue to use our services, it means you agree to our privacy policy and our revised privacy policy.

Copyright © 2020 Sync & Secure. All Rights Reserved.

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